Solving technical problems

The badge holder has demonstrated dedication and competence in the competency of problem solving: solving technical problems. With pride, he or she can demonstrate the following results and skills:
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Recognizing technical problems when operating devices and using digital environments and resolving them (from troubleshooting to solving more complex problems).
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At an advanced level, based on my own needs and those of others and in complex contexts, I can:
Assess which technical problems may arise when operating devices and using digital environments; 
solve the above problems with the most appropriate solutions.
﻿(c) DigComp 2.2﻿
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These achievements have been recognized and rewarded in consultation with the badge holder by the coach and work supervisor, who have issued the badge as a sign of the badge holder's achievements. Whether you as the reader of this badge are an employer looking for a person with digital skills or someone who wants to demonstrate and enhance your skills, this badge is a clear indication of digital knowledge and skills.

Tasks

Task no.1

Issued by organiser or scanning QR code

Make a plan with your coach about which tasks you will perform to gain control over the following skills:
making an estimation of what technical problems may arise when operating devices and using digital environments; 
resolving the above problems with the most appropriate solutions.
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Examples to develop these skills:
Imagine that you have installed a new game on your computer and you try to start it, but it doesn't work. What do you do then? A good first step is to make an estimation of the problem. Maybe the game is not compatible with your operating system, your graphics card is not powerful enough, or important updates are missing. By knowing which problems can occur, you can be better prepared to solve the problem.
Once you have determined what the problem is, you need to choose the most suitable solution. This may mean installing the latest updates, lowering the graphics settings, or making another technical adjustment. Sometimes the problem can also be solved simply by reinstalling the game or restarting the computer.
By regularly practicing identifying and solving technical problems when using digital environments, you become more skilled and confident. And who knows, maybe you can even help others with their technical problems!
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Step 1: Choose a technical problem when operating a device and come up with solutions for that problem.
Step 2: Then choose the most appropriate solution to start with.
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But it doesn't stop there - increase the value of your badge by adding your learning process and achievements to your badge. This enables potential employers to gain a better insight into your digital skills.

Activity

Solving problems

Organiser

Skills-Connect

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